Small Business IT Checklist

Essential Technology Setup for Success

Running a small business means juggling countless priorities, but your IT infrastructure shouldn't be left to chance. Use this comprehensive checklist to ensure your technology foundation is solid, secure, and ready to grow with your business.

Network Infrastructure & Connectivity

Internet & Network Setup

• [ ] Reliable business-grade internet connection with adequate bandwidth

• [ ] Backup internet connection or mobile hotspot for redundancy

• [ ] Professional wireless network setup with guest access separation

• [ ] Network switches and routers appropriate for business use

• [ ] Ethernet cabling for critical workstations and servers

Hardware Essentials

• [ ] Business-grade computers/laptops for all staff (not consumer models)

• [ ] Network-attached storage (NAS) or server for file sharing

• [ ] Uninterruptible Power Supply (UPS) for critical equipment

• [ ] Quality printers and scanners with network connectivity

• [ ] Backup hardware or rapid replacement agreements

Data Security & Protection

Cybersecurity Fundamentals

• [ ] Business-grade antivirus and anti-malware on all devices

• [ ] Firewall protection configured and monitored

• [ ] Regular security updates and patch management system

• [ ] Staff cybersecurity training and awareness program

• [ ] Incident response plan documented and tested

Access Control

• [ ] Strong password policies enforced across all systems

• [ ] Multi-factor authentication (MFA) on all business accounts

• [ ] User access controls with role-based permissions

• [ ] Regular review and removal of unused accounts

• [ ] Secure remote access solutions for staff

Data Backup & Recovery

Backup Strategy

• [ ] Automated daily backups of all critical business data

• [ ] Cloud backup solution for offsite data protection

• [ ] Local backup for quick restoration of recent files

• [ ] Regular backup testing and restoration drills

• [ ] Documented recovery procedures and timelines

Business Continuity

• [ ] Disaster recovery plan covering IT systems

• [ ] Alternative work arrangements for system outages

• [ ] Critical system documentation and inventory

• [ ] Emergency contact list for IT support providers

• [ ] Insurance coverage for technology and cyber incidents

Software & Applications

Essential Business Software

• [ ] Licensed operating systems on all computers

• [ ] Office productivity suite (Microsoft 365, Google Workspace, etc.)

• [ ] Industry-specific software applications

• [ ] Accounting and financial management software

• [ ] Customer relationship management (CRM) system

Software Management

• [ ] Centralized software licensing and compliance tracking

• [ ] Regular software updates and security patches

• [ ] Cloud-based applications for scalability and access

• [ ] Software usage monitoring and optimization

• [ ] Vendor support agreements for critical applications

Communication & Collaboration

Phone & Communication Systems

• [ ] VoIP business phone system or professional landline

• [ ] Video conferencing capabilities for remote meetings

• [ ] Team collaboration tools (Slack, Teams, etc.)

• [ ] Professional email system with business domain

• [ ] Mobile device management for company phones/tablets

File Sharing & Collaboration

• [ ] Secure cloud storage for document sharing

• [ ] Version control for shared documents

• [ ] Project management tools and workflows

• [ ] Calendar and scheduling systems

• [ ] Remote access solutions for flexible working

Monitoring & Maintenance

System Monitoring

• [ ] Network monitoring to identify issues before they impact business

• [ ] Regular performance reviews of all IT systems

• [ ] Automated alerts for system failures or security threats

• [ ] Usage tracking and capacity planning

• [ ] Regular IT audits and assessments

Ongoing Maintenance

• [ ] Scheduled maintenance windows for updates and repairs

• [ ] Regular cleaning and physical maintenance of equipment

• [ ] Documentation of all IT assets and configurations

• [ ] Service agreements with reliable IT support providers

• [ ] Budget planning for technology upgrades and replacements

Compliance & Legal Requirements

Data Protection & Privacy

• [ ] Understanding of Privacy Act obligations for customer data

• [ ] Secure storage and handling of sensitive information

• [ ] Data retention policies and secure disposal procedures

• [ ] Staff training on privacy and data protection requirements

• [ ] Regular compliance audits and reviews

Industry-Specific Requirements

• [ ] Compliance with relevant industry standards and regulations

• [ ] Required certifications for handling specific data types

• [ ] Audit trails and logging for regulatory requirements

• [ ] Secure payment processing if handling transactions

• [ ] Professional indemnity insurance covering IT-related risks

Getting Professional Help

When to Call IT Support

• [ ] Complex network setup and configuration

• [ ] Security assessments and vulnerability testing

• [ ] Cloud migration planning and implementation

• [ ] Disaster recovery planning and testing

• [ ] Staff training on new systems and security practices

Choosing an IT Partner

• [ ] Local Brisbane provider with small business expertise

• [ ] 24/7 support availability for critical issues

• [ ] Proactive monitoring and maintenance services

• [ ] Transparent pricing and service level agreements

• [ ] Proven track record with businesses similar to yours

Ready to Get Started?

If you've identified gaps in your current IT setup, don't wait for problems to arise. Contact 4bit today for a free consultation and let us help you build a technology foundation that supports your business growth.

Need help working through this checklist? Get in touch with 4bit for expert guidance tailored to your Brisbane small business.